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Compliance

PIPEDA and Canadian practices

How Quillentra supports Canadian clinics under PIPEDA and provincial health-privacy laws, and where data is stored.

On this page· 3 sections
  1. Where data is stored
  2. Language
  3. Questions

In Canada, Quillentra acts as your service provider under PIPEDA and provincial health-privacy laws. Your practice stays in control of its records, and we process them only to provide the service.

Where data is stored

Customer data is stored in the United States (Amazon Web Services, us-east-1). Review the data-residency rules that apply to your clinic before you start, and see PIPEDA Compliance for what Canadian clinics should know.

Language

French is supported for both the spoken language and the note language. See Note and transcription language.

Questions

Email privacy@quillentra.com.

Still stuck?

Our support team answers by email at support@quillentra.com. Tell us what you expected and what happened, and leave out patient information.