Compliance
Retention, HIPAA and the BAA, PIPEDA, and how your information is handled.
4 guides
- Data retention and deletionHow long Quillentra keeps audio, transcripts, notes and deleted visits, and who can change it.
- HIPAA and the Business Associate AgreementQuillentra acts as your business associate under HIPAA. How the BAA is accepted and the safeguards behind it.
- PIPEDA and Canadian practicesHow Quillentra supports Canadian clinics under PIPEDA and provincial health-privacy laws, and where data is stored.
- Privacy: how we handle your informationWe never sell your data or use it to train AI models. What that means in practice, and who to contact.
Still stuck?
Our support team answers by email at support@quillentra.com. Tell us what you expected and what happened, and leave out patient information.